Salesforce Stock Analysis
Salesforce, Inc. (CRM) provides customer relationship management software focused on sales, customer service, marketing automation, and analytics. It remains the #1 in CRM (Customer Relationship Management) software for the 9th year in a row, according to the IDC’s Software Tracker.
- First Quarter Revenue of $7.41 Billion, up 24% year-over-year.
- For Q1, non-GAAP operating margin was 17.6%. Q1 GAAP EPS was $0.03 and non-GAAP EPS was $0.98.
- For Q1, operating cash flow was $3.7 billion, up 14% year-over-year.
- The management team is not seeing any material impact from the broader economic world. Demand is still very strong.
- Second Quarter Revenue Guidance of $7.69 Billion to $7.70 Billion, up ~21% Year-Over-Year
- Full Year Revenue Guidance to $31.7 Billion to $31.8 Billion, up ~20% Year-Over-Year
- Current remaining performance obligation, or CRPO, was up 21%
- Expect GAAP loss per share from negative $0.03 to negative $0.02
- Year-over-year solid growth across every region in the quarter, 21% in the Americas, 33% in EMEA, and 24% in APAC
- Subscription and support revenues for the quarter were $6.86 billion, an increase of 24% year-over-year.
- Professional services and other revenues for the quarter were $0.56 billion, an increase of 30% year-over-year.
- Remaining performance obligation is $42 billion, which represents all future revenue under contract.
- Sales Cloud revenue accelerated to 18% growth year-over-year,
- Service Cloud grew at 17% year-over-year to $1.76 billion in revenue in the quarter.
- Marketing and Commerce stood 22% year-over-year in the quarter
- The number of Slack customers that spent more than $100,000 annually, grew 45% year-over-year.
- Operating Margin: First quarter GAAP operating margin was 0.3%. First quarter's non-GAAP operating margin was 17.6%.
- For Q1, operating cash flow was $3.7 billion, up 14% year-over-year. CapEx was $179 million, resulting in a free cash flow of $3.5 billion, up 14% year-over-year.
- $14 billion of cash on the balance sheet.
- Operating expenses increased (4.07B -> 5.35B) +31%, higher than revenue (+24%) and gross profit (+22%) increase.
- GAAP margin is still not consistently profitable.
- Besides slack, the next growth point is not clear. Marc Benioff said they are not planning any acquisition anytime soon.
- FX headwinds represent an incremental $300 million year-over-year headwind on top of the $300 million, bringing the total year-over-year FX headwind to $600 million.
- Digital transformation remains a strong tailwind as the remote working culture is here to stay. Businesses continue focusing on improving efficiency.
- The synergy between different products could increase demands (i.e., Tableau and Slack could drive the markets for other products)
- Long history and comprehensive product portfolio give Salesforce advantages if its customers are doing vendor consolidation.
Salesforce has a solid and experienced management team led by the founder Marc Benioff. It is also riding the tailwinds of digital transformation with 20% revenue growth+. Although it has many competitors (i.e., Microsoft), it also has a robust switching-cost moat due to the nature of its business.